Frequently asked questions

Booking & Cancellation Policy

Can I refund my deposit ?


Yes, If you cancelled before 45 days of your wedding date, except that you’ll get only 50%




Is this FREE booking will be confirmed ?


It'll be marked at our calendar, but to confirm your date you have to pay 25% as a deposit, Don't worry we'll contact you to provide you with all information you need to know.




How can i pay my deposit or any payments ?


We have more than one way to make your online payment
- Smart Wallets ( Vodafone Cash, Etisalat, We, or with any of Egyptian banks )
- VISA / Master Cards or Meeza
- ATM Deposit / Bank Transfare
Bank account detail:
Bank CIB :
100027145765
Swift Code: CIBEEGCX156

IBAN: EG120010015600000100027145765

Recently in KMP, you can installment any of your purchese with banks ( Bank Misr, ElAhly, CIB, El Mashreq)




How can i book my date online ?


Simply filling the inquiry above forum, and we'll contact you





Delivery stage

When will i get my photos


Normally between 10 to 35 days , depends on which package did you choose, click the link below to see our packages comparison https://drive.google.com/file/d/1--F2Rhv6uIOTDqreA3eGAtfS2CEaoGg3/view




How will i receive my photos ?


All your photos will be delivery by our online gallery with a user name and password generated just for you https://smartservice.kmp-studios.com/





Shooting Day

When will i get my photos


Normally between 10 to 35 days , depends on which package did you choose, click the link below to see our packages comparison https://drive.google.com/file/d/1--F2Rhv6uIOTDqreA3eGAtfS2CEaoGg3/view